How will you use your understanding of your customers’ habits to create a rich experience?
What do you know about your customers’ browsing and purchasing behaviours that will be relevant in a physical environment?
How will you make the customer journey rewarding and surprising?
If your space is going to be more about cost-effective customer acquisition than selling merchandise to take away, is it still a store?
We’ve packed a lot of questions into this one-minute read. To learn more, get in touch to book in a 30-minute chat with Sarah and Dan: